Returns & Exchanges
At Access Denied, we want you to be fully satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized courier drop-off point and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.